Privacy policy

Introduction

 

G&C Restoration LLC ("we," "us," or "our") operates the website gandcrestoration.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for roofing, siding, gutter, or restoration services.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

​

Information We Collect

​

We may collect the following types of information:

 

Personal Information You Provide:

When you fill out a contact form, request a free estimate, or call us, you may provide your name, email address, phone number, property address, and details about your roofing or restoration needs.

​

Automatically Collected Information:

Like most websites, we may automatically collect certain technical information when you visit, including your IP address, browser type, device type, operating system, pages viewed, and time spent on the Site. This information is collected through cookies and similar tracking technologies.

​

Communications:

If you contact us by phone, email, or through the Site, we may keep records of that correspondence.

​

​

How We Use Your Information

 

We use the information we collect to:

​

• Respond to your inquiries and provide free estimates

• Schedule inspections and coordinate service appointments

• Communicate with you about your project, including updates and follow-ups

• Process insurance claim documentation on your behalf, when applicable

• Improve our website, services, and customer experience

• Send occasional updates or promotional information (only if you opt in)

• Comply with legal obligations

 

We do not sell, rent, or trade your personal information to third parties.

​

​

​

How We Share Your Information

 

We may share your information only in the following circumstances:

​

Service Providers:

We may share information with trusted third parties who assist us in operating our website, processing payments, or conducting our business—such as Wix (our website hosting platform) and payment processors. These parties are obligated to keep your information confidential.

​

Insurance Companies:

If you ask us to assist with an insurance claim, we may share relevant project and damage information with your insurance carrier or adjuster.

 

Legal Requirements:

We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of G&C Restoration, our customers, or others.

​

​​​

Cookies and Tracking Technologies

 

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device.

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

 

Wix, our hosting platform, may also collect data through cookies as part of its standard operation. For more information, please review Wix's Privacy Policy.

​​​​

​

Data Security

​​

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

​​​

​​

Your Rights

​

Depending on your location, you may have certain rights regarding your personal information:

​

For Kentucky Residents:

While Kentucky does not currently have a comprehensive consumer privacy law, we honor reasonable requests to access, correct, or delete your personal information.

​

For California Residents (CCPA):

If you are a California resident, you have the right to request disclosure of the categories of personal information we collect, request deletion of your information, and opt out of the sale of your personal information. We do not sell personal information.

 

For EU/UK Residents (GDPR):

If you are located in the European Economic Area or the UK, you have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and the right to lodge a complaint with a supervisory authority.

 

To exercise any of these rights, contact us using the information below.

​​

​​​

Third-Party Links

​

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

​​​

​​

Children's Privacy

​

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

​​

​​​

Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. We encourage you to review this page periodically.

​​​

​​

Contact Us

​

If you have questions about this Privacy Policy or how we handle your information, contact us:

​

G&C Restoration LLC
Richmond, KY 40475
Phone: (859) 324-5428
Website: gandcrestoration.net